Frequently Asked Questions
When is my monthly payment due?
Payment is due the 1st of every month. Late fees are applied after this date.
Can I enroll in an automatic payment plan?
Yes, all you need to do is fill out the recurring payment authorization form found under the monthlies tab or simply click here. Please print, complete, and send the form the main office.
Fax: 212-643-7519 or Mail: PO Box 30286 Port Authority Finance Station, NY NY 10011
What are the main office hours?
Monday-Friday 10:00am-6:00pm
How can I apply for Manhattan Resident Parking Tax Exemption?
Applying for resident parking tax exemption will allow you to pay the 10.375% parking sales tax versus 18.375% 
We have conveniently added this form to our ‘monthlies’ page in order to simplify the process for you. Please click here for the Manhattan Resident Parking Tax Exemption Form. Just follow the instructions provided on the form. Once you receive your certificate in the mail please mail us the garage copy so that we can apply the appropriate tax rate. Please note the terms on your tax exemption form: all information must match the vehicle and driver information that is listed in our database. The facilitys license number and address must also be listed correctly; in order for the certificate to be accepted. *Any questions or problems regarding your Manhattan Resident Parking Tax Exemption Form please contact 311*
Mail to: PO Box 30286 Port Authority Finance Station, NY NY 10011
For more information on Manhattan Resident Parking Tax Exemption and online application please visit: http://home2.nyc.gov/html/dof/html/parking/park_manhattan_res.shtml
How do I cancel my parking account?
In order to cancel your parking account you need to submit a info@enterpriseparking.com. We are more than happy to answer all of your questions.
PLEASE ALWAYS ASK FOR A RECEIPT FOR YOUR RECORDS.
